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Customer Satisfaction Studies
Spearman / Pearson correlations
Significance tests to 90%, 95% and 99%
NPS/ Indexes/ 0-100 scale convertion
Time periods with moving averages
Coding of open ends
Hierarchical, Benchmark and Historical
Compare a unit's
result with total
Show top 10 units
Compare result using external benchmark values
Show development compared to previous studies
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